Shipping

Domestic (US) Shipping

We ship orders from Salt Lake City, Utah using USPS. Domestic shipping is free on orders over $35 and is offered at cost on all other orders. Products typically arrive in 2-4 business days depending on location.

International Shipping

We offer shipping services through the US Post Office. The cheapest option, First Class Package International, can take a very long time to arrive, and Covid-19 has introduced further delays. We have seen delays of 60 days in multiple cases. These delays can occur at any point between when we mail the package and when you receive it: delays departing the United States, processing delays at customs when the package reaches your country, or delivery delays after the package has cleared customs. Unfortunately, these delays are beyond our control, and although we can sometimes file inquiries about the state of a package, those rarely lead to useful information.

If a package is still missing after 60 days, we offer the following option: We will provide you with a 100% discount code for a replacement order. In effect, we will ship the clothes to you again for the cost of shipping only. Unfortunately, international shipping charges are too expensive for us to offer free shipping on replacement packages.

About Customs Charges

Customers can be charged for buying & importing product into their country. RoseFit does not take responsibility of any customs or import fees that may occur once the parcel reaches its destination country, the recipient must cover these changes. Please note RoseFit does not collect or handle any tax charges or fees. If you have any queries regarding tax you may have been charged, please contact your local customs office. Unfortunately, we have no control over these charges, and cannot tell you how much these would be, as these fees vary widely from country to country. We recommend contacting your local customs office prior to ordering anything online (from us or from other sites), so you are not surprised by any unexpected charges.